I had a bit of an issue today because I had a gift card and wanted to use it without a membership. They sent me to get a one-day pass in order to use my gift card. Unfortunately I wasn’t told that I needed to bring ID with me and I took an hour on the bus in the rain to get there … and get turned down from shopping there. Luckily there was an awesome manager there named Suri. She turned a frustrated potential customer into a happy potential customer! Great job Suri, and thanks again!Lire plus
Shannon is very friendly, knowledgeable, and patient. She always has a smile and is happy to see me, and assist me with any challenges I may be experiencing.Lire plus
This office is so welcoming. The staff are so pleasant and so knowledgeable. They take time to answer all your questions and take the time to explain things very thoroughly.Lire plus
Great customer service and the staff seems genuinely concerned with my needs. I will recommend you to others that find themselves in need of a hearing device. Price seems fair and quality excellent.Lire plus
Both the Customer Care Rep, Melissa, and the Audiologist, Lindsey, were welcoming and friendly. I could not get my ears tested on my first visit because of impacted wax. They advised me on what to do before getting my ears flushed at a local clinic, and patiently rebooked my appointment. Eventually, I was able to get the tests done and earned 150 AirMiles, too. Each time I was there, I was treated like a valued client. I would definitely recommend NexGen Hearing!Lire plus
I recently visited this clinic in search of better hearing protection while playing with my band. With 4 guitars, sax, harmonica, bass and drums it can get pretty loud. The trouble is everything I've tried is too muffled and they make it very difficult to sing. Dr Marynewich suggested dB Blockers musicians earplugs by Etymotic Research. They have different filters to suit your situation. They are SO comfortable and work great. She was very helpful and so was her office manager Maria. RecommendedLire plus
Very happy I decided to purchase my hearing aids with this company. I have been receiving professional and friendly service. Prices are competitive with the Big Stores, it’s important to get it right when it comes to your hearing. Thank you Katie and staff at Nex Gen!Lire plus
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