True Geeks

The bottom line is I paid a lot of money for a thing that I cannot use and did not want. Even after he fixed it, it clunked like a freight yard. I told him I wanted a refund. Not possible, he said, it is reconditioned. That sounded unreasonable to me. He did not answer my next phone call, I left a message. He did not answer my email either. An older woman alone has to trust to get things done. I was manipulated. All I wanted was a new laptop. This man should be ashamed of himself.

Bob is professional and reliable. Our entire ownership group and managers were very happy with his service. We will continue to use Bob in the future.